I had BIG PLANS to complete Scrapbook Challenge #2 by tonight's deadline, but I needed to print out some more pictures in order to do that. Last week when I tried I kept getting error messages. Then it happened again tonight. Major frustration! After much fiddling with it I went to the Kodak website and tried to do a live chat with the help guy. Except he asked me more questions than I asked him, and took 5 minutes to respond each time. I could tell that English was not his native language and that he was consulting some kind of stupid "how to help people" manual. It got really frustrating and I think took almost an hour before one of the many things he had me try required a reboot of my computer. I told him that would mean I'd lose the chat. He gave me a ticket number and said to try again if I was still having problems. Of course after the reboot the problem was still there but then I just tried more of my own ideas and FINALLY got my pictures printed. I started on the layout but now the Bachelor is going to the set of General Hospital, so this is going to have to wait until tomorrow now.
There's my excuse, thanks for listening SisTaZ!
Monday, January 26, 2009
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NO problem! We'll still be here when your pictures catch up with you! :)
ReplyDeleteI've "chatted" w/Kodak live so I totally know what you were going through !!
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